Refund policy
Refund policy
Cowgirl Country Club RETURN, EXCHANGE, AND REFUND POLICY
(Instagram & Facebook’s generic policy DOES NOT apply, we go by OUR policy)
SHIPPING
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FREE SHIPPING on orders $150+
- *EXCLUDING all boots, beddings, and rugs.
- We do our best to get orders out in a timely manner, please allow 2-3 business days for your order to be shipped. We do NOT cater to time sensitive shipments, plan ahead!
- We ship via USPS and UPS carrier. You will receive your tracking number via email or text (dependent on the information you provide at checkout) with a link that will lead you to the carrier of your package.
- Route shipping protection is added to all orders by default. This shipping insurance provides extra protection on your package. If your package is lost or damaged, you can file a claim with Route to receive compensation for your items.
Cowgirl Country Club is NOT responsible for:
- ANY and ALL customs fees for packages going in or out of the United States
- Delays with USPS or UPS shipping
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:
- UPS Claims Support
- USPS Claims Support